Privacy Policy

Manchester Air Conditioning is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you interact with our website or make use of our services.

Information We Collect

When you get in touch with us via our website, we may collect personal details such as your name, email address, telephone number, and any information you choose to include in your enquiry. If you submit a comment or review, we also collect the data entered into the form, along with technical information such as your IP address and browser details to help detect and prevent spam activity.

If you upload images to our website, please ensure they do not contain embedded location data (EXIF GPS), as other website visitors can potentially access this information.

Cookies

Our website uses cookies to enhance usability and improve your browsing experience. If you submit a comment, cookies may save your name, email address, and website details for convenience, so you do not need to re-enter them in the future. Where applicable, login and display preference cookies may also be set.

These cookies do not store sensitive personal data. You can manage or disable cookies at any time through your browser settings.

Embedded Content from Other Websites

Some pages on our site may include embedded content such as videos, maps, or articles. Embedded content behaves in the same way as if you visited the external website directly. These third-party sites may collect data about you, use cookies, or implement additional tracking methods beyond our control.

How We Use Your Information

We use your personal data solely to:

  • Respond to enquiries and provide quotations
  • Deliver requested services
  • Improve our website and customer experience
  • Comply with legal or regulatory obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Retention

Comments and associated metadata may be retained indefinitely to help us recognise and approve future comments automatically. If user accounts are enabled on our website, the personal information provided in user profiles is stored securely. Users can request access to, updates of, or deletion of their personal data at any time, excluding usernames where applicable.

Your Data Protection Rights

In line with UK GDPR, you have the right to:

  • Request access to the personal data we hold about you
  • Ask for corrections to inaccurate or incomplete information
  • Request deletion of your personal data, where legally permissible

Data Processing and Security

Visitor comments may be processed through automated spam detection services to maintain website security and integrity.

Contact Information

If you have any questions about this privacy policy or how Manchester Air Conditioning manages personal data, don’t hesitate to get in touch with us at:

[email protected]